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Infrastructure Support and Network Administration

Shiva provides comprehensive IT infrastructure support services including design,implementation, maintenance, and administration. We work with our customers to determine the best outsourcing solution to meet their requirements while maximizing their return on investment. Our project managers and technical teams collaborate with our customers to define the scope, deliverables, and milestones for each project.

Support services include all aspects of project planning, implementation, and operations in the following critical areas:

  • Infrastructure Design and Implementation
  • Network Engineering and Administration
  • Network Security and Management
  • Desktop Support and Administration
  • Disaster Recovery Support
  • Help Desk and Email Messaging Support
  • LAN/WAN Admin and Configuration
  • Information Security Solutions
  • Database Administration
  • Transition Support

Shiva’s infrastructure support and network administration services help our customers focus on their business objectives, address evolving needs, and keep pace with emerging technologies efficiently and cost-effectively.

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